Privacy Policy

Introduction

At Velora Villas, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Personal identifiers such as name, email address, phone number, and mailing address
• Booking and reservation details including travel dates, property preferences, and special requests
• Payment information (processed securely through our payment partners)
• Communications with us, including inquiries and feedback

How We Use Your Information

We use the information we collect to:

• Process your bookings and reservations
• Communicate with you about your stay and our services
• Improve our website and customer service
• Send you marketing communications (with your consent)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze site usage, and assist in our marketing efforts. You can control cookies through your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, including payment processors, property management systems, and marketing platforms.

Your Rights

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications at any time

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our contact form or email us directly.